Terms and Conditions

Last updated: April 24, 2025

Welcome to Mystic Water Taxi! By accessing or using our website at https://mysticwatertaxi.com and/or booking a ride on any of our water taxi services, you agree to be bound by the following terms and conditions. Please read them carefully.

1. Service Overview

Mystic Water Taxi provides water-based transportation and sightseeing services in and around the Mystic, Connecticut area. All rides are subject to weather, water conditions, and availability.

2. Booking and Cancellations

Reservations: Bookings may be made online through our website or in person where available. Full payment is required to confirm your reservation.

Cancellations: Refunds are available only if the trip is cancelled due to inclement weather, or at the captains discretion. No exceptions.

Weather Policy: Mystic Water Taxi reserves the right to cancel or reschedule trips due to inclement weather or unsafe conditions. In such cases, you will be offered a full refund or the option to reschedule.

3. Passenger Conduct

Passengers must follow all safety instructions provided by the captain or crew.

Alcohol consumption is permitted in accordance with local laws but must be done responsibly.

Disorderly conduct, including excessive intoxication or disruptive behavior, may result in removal from the vessel without refund.

Children under 12 must wear a Coast Guard-approved life jacket at all times while aboard.

4. Liability Waiver

By boarding Mystic Water Taxi, you acknowledge the inherent risks associated with boating and water travel. Mystic Water Taxi, its owners, agents, and crew shall not be held liable for any personal injury, loss, or damage to personal property arising from use of our services, unless caused by gross negligence.

5. Privacy

Your privacy is important to us. We collect only the information necessary to process bookings and provide customer service. We will never sell or share your personal information with third parties without your consent, except where required by law.

6. Intellectual Property

All content on this website, including text, images, logos, and design, is the property of Mystic Water Taxi and may not be reproduced, distributed, or used without express written permission.

7. Changes to These Terms

Mystic Water Taxi reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page and take effect immediately upon publication.

8. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at:
📧 [email protected]
📞 860-867-0099